From November 16, 2020, Cuba requires all passengers to complete a PCR test upon arrival in Havana’s International Airport. The Cuba Sanitary Fee is $36.25 which includes a $6.25 processing fee.
This page applies only to American Airlines passengers that have purchased their tickets to Cuba from Miami prior to December 1, 2020. American Airlines passengers that have purchased their ticket after this date, will have this fee included in their flight ticket price.
To save time at the airport, passengers are encouraged to process their Cuba Sanitary Fee in advance.
Please note: All transactions (online or at airport) require a debit or credit card. The Cuba Sanitary Fee is non-refundable.
Cuba Travel Services is the exclusive partner of American Airlines processing the Cuba Sanitary Fee for passengers traveling from the United States to Cuba.
In the event you need to change your flight or date of travel, please send an email to email@example.com
with your new date, AA flight number and Record Locator number. Cuba Travel Services will email you confirming the change in travel date. Please print this information and take it with you on the day of travel as proof of payment.
If you are no longer traveling to Cuba and wish to request a refund, please submit your request to firstname.lastname@example.org
with your name and date of travel and and confirmation number. The refund will be made to the original credit card used for the purchase. Please note the refund will be for the $30.00 Sanitary fee only, the administrative costs of $6.50 will not be refunded.